Frequently Asked Questions (FAQ)

Sign-In/Control Panel

We are no longer supporting our Sign-In/Control Panel process on AGkidzone.com.
As a replacement, we have implemented a newsletter signup directed toward parents, where they can stay connected with up-to-date news about their favorite characters, shows, games, and activities. To sign up, go to www.agkidzone.com and click on the "newsletter" link in the top right hand corner of the page.

Products

What types of Care Bears and Strawberry Shortcake products are available?
  • Toys/dolls/plush
  • Back to School Supplies
  • DVDs & CDs
  • Bedding & Home Decor
  • Baby Items
  • Children's Apparel & Accessories
  • Junior Apparel & Accessories
  • Electronics, Computer & Console Games
  • Picture Books.
  • Coloring/Activity Books
  • Craft Kits/Accessories
  • Food & Snack Products
  • Adhesive Bandages
  • Juvenile Cards & Boxed Valentines
  • Gift Wrap
  • Ornaments
  • Stickers
  • Wall Calendars
  • Party Goods
Can I buy Strawberry Shortcake and Care Bears products directly from the AGKidZone web site?
AGKidZone.com provides direct links to our online retailers where you can purchase featured Care Bears, Strawberry Shortcake, and other American Greetings brand merchandise! You may also try TysToyBox.com, Amazon.com, Wal-Mart.com, Carlton.com, or ToysRUs.com directly. For collectable classic products, which are no longer made, we suggest you search eBay.
What company manufactures Care Bears stuffed and pre-school toys?
Hasbro is the master toy Licensee for Care Bears. You can visit them at www.Hasbro.com.
What company manufactures Strawberry Shortcake toys?
Hasbro is the master toy Licensee for Strawberry Shortcake. You can visit them at www.Hasbro.com.
I have questions about my child's Care Bears/Strawberry Shortcake toy - where do I call to get information?
You should contact the manufacturer of the toy with questions. The manufacturer information should be on the product and on the original packaging. If you cannot locate the contact information, click Contact Us under the Info to Know button on this page.

Care Bears

What is the difference between retro, classic and the all-new Care Bears?
"Retro" Care Bears reflect the look and tummy symbols of the Care Bears as they appeared 25 years ago. "Classic" Care Bears were re-launched in 1999 and have slightly redesigned tummy symbols and colored paw and foot pads. The all-new Care Bears (Funshine, Cheer, Share, Grumpy and Oopsy) feature an updated, refreshed, colorful new look with to match their fun, expressive personalities!
Where can I get Care Bears desktop wallpapers?
You can find Care Bears wallpapers and screensavers on AmericanGreetings.com. We will also be adding new wallpapers and downloads in the Parents section on AGKidZone.com.

Strawberry Shortcake

How do I redeem Berry Points?
We're sorry, but the Berry Points program has ended. Please be sure to check back for upcoming programs!
I have an original Strawberry Shortcake doll - do you know how much it is worth?
For current values you can check eBay for bids and auctions or consult an antique toy guide such as Schroeder's Collectible Toys Antique to Modern Price Guide 2006.
Where can I find Strawberry Shortcake desktop wallpapers?
You can find Strawberry Shortcake wallpapers and screensavers on AmericanGreetings.com. We will also be adding new wallpapers and downloads in the Parents section on AGKidZone.com.

My Question Is Not Listed Here

Please call our customer service line at 1.866.228.2429 with any other questions, or click Contact Us under the Info to Know button on this page.